Effective Date: 17th June 2025
Welcome to zbiz.co.uk, the official website of Zbiz UK, headquartered at 4 The Hawthorns, Ennis, Clare V95T8W7, Ireland. By accessing or using our website, services, or purchasing our products, you agree to be bound by the following Terms of Use. These terms outline your rights and responsibilities when interacting with us and form a legally binding agreement between you (“you”, “the user”, “customer”) and Zbiz UK (“we”, “us”, “our”).
If you do not agree with any part of these terms, we advise you to refrain from using our site or services.
1. Who Can Use Our Website
To use zbiz.co.uk, you must be at least 18 years old or have permission from a parent or legal guardian. By continuing to browse or make a purchase, you confirm that you have the legal authority to agree to these terms and that your use complies with all applicable UK laws.
2. Changes to These Terms
We may update these Terms of Use periodically. Changes may reflect new features, changes in legislation, or operational improvements. When updates occur, we will revise the Effective Date at the top. Continued use of the website after changes signifies your agreement to the revised terms.
3. Purpose and Use of Our Website
Zbiz UK provides customers with access to a carefully selected range of home furniture and appliances. The website is intended for personal, non-commercial use only.
You agree not to:
- Use our website for illegal or fraudulent purposes
- Copy, modify, or reuse any part of our content without permission
- Interfere with the functionality, security, or integrity of the website
- Use bots, scrapers, or other automated tools without written consent
- Mislead or impersonate another person while using the site
We reserve the right to block or suspend access for users violating these terms.
4. Account Setup and Responsibilities
Creating an account allows you to track orders, save preferences, and access exclusive features. You agree to:
- Provide truthful, current, and complete information
- Maintain confidentiality of your login details
- Take full responsibility for any activity occurring under your account
If you suspect unauthorised access, please notify us promptly at zbiz.irish@gmail.com.
5. Product Details, Prices, and Availability
We strive to display accurate product information, including descriptions, specifications, and pricing. However, occasional errors may occur.
- All prices are in GBP (£) and include VAT, unless otherwise stated
- Delivery charges are calculated at checkout, depending on location and shipping options
- If a pricing or product error affects your order, we’ll contact you with the option to confirm or cancel it
We may update, replace, or discontinue products without notice.
6. Order Confirmation and Cancellations
After placing an order, you’ll receive a confirmation email. This does not guarantee acceptance. We reserve the right to cancel any order due to:
- Stock availability
- Pricing discrepancies
- Suspicious activity or payment issues
If your order is cancelled after payment, we will refund the full amount to your original method of payment.
7. Payments and Billing
Zbiz UK accepts secure payments through major credit and debit cards, Stripe, and PayPal. All transactions are encrypted and processed via third-party gateways — we never store your card details on our servers.
You agree to ensure all billing and payment information is accurate and up to date when making a purchase.
8. Delivery and Shipping
We aim to offer fast and secure shipping throughout the UK. Standard delivery typically takes 2 to 5 business days, depending on location and item size.
While we do our best to meet delivery estimates, delays may occasionally occur due to weather, courier availability, or unforeseen circumstances. We are not responsible for third-party delays beyond our control.
9. Return and Refunds
Our goal is for every customer to be satisfied. If something’s not right, we offer a straightforward return process in accordance with our full Return & Refund Policy (available on our website).
Generally:
- Returns are accepted within 30 days of delivery
- Items must be unused, in original packaging, and accompanied by proof of purchase
- Some items, such as custom orders or personal-use items, may be excluded
Refunds are processed within 7–10 working days once we receive and inspect your return.
10. Intellectual Property Rights
All content featured on zbiz.co.uk — including logos, images, text, videos, and product designs — belongs to Zbiz UK or our authorised partners. You may not copy, reproduce, or distribute any part of this content without our prior written permission.
Any unauthorised use may result in legal action.
11. User Reviews and Contributions
We love hearing from our customers. By submitting reviews, photos, or other content, you agree to allow Zbiz UK to use your submission for marketing, promotional, or website purposes — royalty-free and without time limit.
You must not post:
- Inaccurate or misleading claims
- Profane, defamatory, or harmful content
- Content that infringes on the rights of others
We reserve the right to remove content that violates these guidelines.
12. Links to External Websites
Our website may include links to third-party websites or services. These are provided for convenience, but Zbiz UK does not endorse or assume responsibility for external content or practices. You use third-party sites at your own risk and are encouraged to review their individual terms and privacy policies.
13. Limitation of Liability
To the extent permitted under UK law, Zbiz UK shall not be held liable for any loss, damages, or inconvenience arising from:
- Use or inability to use our website or products
- Delays or disruptions in delivery
- Unauthorised access to your account or data
- Inaccurate information or technical issues
All content and services are provided “as is” without warranty, express or implied.
14. Indemnity
You agree to indemnify and protect Zbiz UK, our team, and our partners from any claims, damages, losses, or legal fees resulting from your use of the site, violation of these terms, or breach of third-party rights.
15. Governing Law
These Terms of Use are governed by the laws of England and Wales. Any disputes arising will be handled exclusively by the courts in the United Kingdom.
16. Contact Us
Have questions about these Terms of Use or need assistance?
Zbiz UK
4 The Hawthorns
Ennis, Clare V95T8W7
Ireland
📧 Email: zbiz.irish@gmail.com
📞 Phone: +353 85 712 4717
🕒 Monday to Friday: 9:00 AM – 5:00 PM (GMT)
Thank you for choosing Zbiz UK. We value your trust and are committed to delivering an exceptional shopping experience backed by integrity, quality, and care.
