Privacy Policy

Effective Date: 17 June 2025

At Zbiz UK, we understand how important your privacy is. Whether you’re browsing our website or placing an order, we want you to feel safe and confident that your personal information is handled with care. This Privacy Policy outlines the types of data we collect, how we use it, who we share it with, and what your rights are as a valued customer.

Zbiz UK is committed to maintaining transparency and trust. We sell quality home appliances and furniture across the UK and Ireland, and we take every necessary step to protect your data in line with local data protection regulations, including the UK GDPR and Data Protection Act.

Who We Are
We are Zbiz UK, a retailer focused on delivering innovative and practical home essentials to modern households.
Business Address: 4 The Hawthorns, Ennis, Clare, V95T8W7, Ireland
Email: zbiz.irish@gmail.com
Phone: +353 85 712 4717

What Information We Collect
When you interact with Zbiz UK, we may collect both personal and technical information. This may include:

• Your full name, phone number, email address, and home address
• Order details like product choices and shipping instructions
• Billing details (though payment info is processed through secure third-party providers)
• Your browsing behavior on our website, such as pages viewed, time spent, and device type
• Communication history, including messages or inquiries sent through our customer service channels

Why We Collect Your Information
Your information allows us to:

• Process and ship your orders efficiently
• Provide updates on purchases, deliveries, and customer support
• Improve website performance and user experience
• Send promotions or updates (only if you’ve opted in)
• Meet our legal and regulatory obligations

How We Use Cookies
Like many websites, we use cookies to personalize and streamline your experience. Cookies help us understand how visitors use our site and let us tailor content and recommendations accordingly. You can manage your cookie settings directly in your browser at any time.

Who We Share Your Information With
We never sell or rent your personal data. However, we do share it securely with trusted partners, including:

• Delivery companies to ensure your items arrive safely
• Payment processors to complete your transactions
• IT support and infrastructure providers to maintain our website and services
• Legal or regulatory bodies if we’re required to share information by law

How Long We Keep Your Data
We retain personal data only for as long as it’s necessary. For example:

• Order history and invoices are kept for up to 7 years for accounting purposes
• Support interactions are stored for about 3 years
• Marketing information remains active until you unsubscribe

You’re welcome to opt out of marketing emails at any time by clicking the “unsubscribe” link in any message.

Your Rights Under UK Law
As a customer in the UK, you have full rights to:

• Access the information we hold about you
• Request corrections to incorrect or outdated details
• Ask for your data to be deleted
• Withdraw consent to marketing communications
• Transfer your data to another service provider
• Object to how your data is used in certain situations

To make a request, simply contact us by email at zbiz.irish@gmail.com.

How We Keep Your Data Safe
We use secure technology, encrypted connections, and limited access controls to protect your data. While no online system is completely immune to risk, we take all reasonable steps to keep your personal details safe from unauthorized access, misuse, or loss.

Staying Up to Date
We may make updates to this policy as our services evolve. Any major changes will be posted here with an updated effective date. We encourage you to check back occasionally to stay informed.

If you have questions or concerns about your privacy, just reach out to our support team.